Privacy Policy
Effective Date: June 19, 2025Introduction
CLARES ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at clares.ca and use our amateur radio training services.Information We Collect
Automatically Collected Information
When you visit our website, we automatically collect certain information through Cloudflare Analytics, including:- Pages visited and time spent on our site
- General location information (country/region)
- Device and browser type and version
- Referring websites
- Date and time of visits
This information is collected without using cookies or personal identifiers and helps us understand how visitors use our site to improve the user experience.Information You Provide
We may collect personal information that you voluntarily provide to us, including:- Contact Information: When you report issues or contact us via email, we may collect your name and email address
- Course Information: If you enroll in our training courses, we may collect information necessary to provide our educational services
- Feedback: Any feedback, comments, or suggestions you provide to help improve our services
How We Use Your Information
We use the information we collect to:- Provide and improve our amateur radio training services
- Respond to your inquiries and support requests
- Analyze website usage to enhance user experience
- Communicate with you about our services
- Ensure the technical functionality of our website
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:- Service Providers: With trusted third-party service providers (such as Cloudflare) who assist us in operating our website and providing our services
- Legal Requirements: When required by law or to protect our rights, property, or safety
- Business Transfers: In connection with any merger, sale, or transfer of our business
Third-Party Services
Cloudflare Analytics
We use Cloudflare Analytics to understand website usage patterns. Cloudflare processes this data in accordance with their privacy policy, which can be found at: https://www.cloudflare.com/privacypolicy/Email Communications
When you contact us via email, your communications are handled through standard email services and are subject to their respective privacy policies.Your Rights
Under Canadian privacy law, you have the right to access and correct your personal information. If you would like to review, update, or delete any information we have about you, please contact us using the information provided below.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:This Privacy Policy was last updated on June 19, 2025.